Collection Policy

Payment of your electric bill is due on or before the due date printed on your bill. If payment is not received by the due date, a penalty of five (5) percent will be added to your account and a disconnect notice will be mailed. Accounts will be disconnected if payment is not made on or before the final payment date printed on the disconnect notice.

Clark Energy no longer collects in the field; however, if a Clark Energy employee comes to disconnect your service and payment has been made, a $30 fee will be added. Should your service be disconnected, a $40 reconnect fee will be added to your account balance(s). The total amount owed on your account must be paid in order for service to be restored.

Clark Energy only reconnects service during business hours.