In 1998, Clark Energy became a part Touchstone Energy—the national brand of cooperatives that provides the resources of a national network that helps cooperatives take advantage of economies of scale and enhance their unique relationships with their local member-owners.
More than 750 Touchstone Energy cooperatives in 46 states deliver energy and energy solutions to more than 40 million members every day. Touchstone Energy helps its cooperatives communicate the distinctiveness of co-ops to business and residential member-owners, large and small, all across the country.
Four values are the foundation of every Touchstone Energy co-op’s service to its members. The four values are:
Touchstone Energy cooperatives offer new solutions and state-of-the-art technology to meet customers’ needs.
Since consumers own co-ops, they have a say and help chart the course for the business. Every member has an equal voice in running the enterprise. Unlike an investor-owned utility, in which the investor with the most shares has the most clout, co-op business is conducted through a locally elected board of directors and an annual meeting where policy is proposed and voted on by members, each having one vote.
The co-op business model always puts customers first. Not-for-profit electric cooperatives deliver energy to their members at the cost of service. In contrast, investor-owned utilities typically distribute their profits to investors across the nation or even the world—not necessarily those they serve.
Commitment to Community
Electric cooperatives invest time, money, and expertise to build the local economy and strengthen relationships with consumer-owners.